Thank you for shopping at Monthlyekart. We aim to deliver a smooth and transparent shopping experience. Please read our policy carefully.

1. Order Cancellation

Orders can be cancelled within 12 hours of placing them. Once the order is processed or shipped, cancellation is no longer possible.

2. Eligibility for Refund

You may request a refund if:

• The product arrives damaged
• You receive the wrong product
• Your order does not arrive within 45 days from the shipping date

3. Non-refundable Situations

• Change of mind after the order has shipped
• Minor differences in color/design due to lighting or supplier variations
• Incorrect address or unreachable phone number

4. Replacement Policy

If you receive a damaged or incorrect item, we provide a free replacement or full refund.

5. Refund Processing Time

Approved refunds will be processed within 5–7 business days to the original payment method.

6. How to Request a Refund

Please email us at support@monthlyekart.com with:

• Your Order ID
• Issue details
• Photo or video proof (if applicable)

Our team will respond within 24 hours.